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Customer Services

If you have a query regarding our jewellery or the use of our website, you can contact us in the following ways:

By Email
Please email us at info@jewelco.co.uk.
We aim to answer all email enquiries within 24 hours (UK working days).

By Telephone
Please call our Customer Service team on +44 (0) 3754 5025

Monday to Thursday, between 10am and 4pm.
Friday, between 10am and 12pm

 

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

If you have a query regarding our jewellery or the use of our website, you can contact us in the following ways:

By Email
Please email us at info@jewelco.co.uk.
We aim to answer all email enquiries within 24 hours (UK working days).

By Telephone
Please call our Customer Service team on +44 (0) 3754 5025

Working Hours:
 Monday to Thursday, between 10am and 4pm.
Friday, between 10am and 12pm.

In Writing
JCO London
18 St Cross Street
London
EC1N 8UN
United Kingdom

We regret we are unable to receive the public at this address

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Rest of the World:
 
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PAYMENTS
Accepts the following payment methods:

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Diameter
(mm)		 Circumference
(mm)		 UK
Australia		 USA
Canada		 France Germany
11.95 37.54 A 1/2 - -
12.18 38.26 A 1/2 3/4 - -
12.37 38.86 B 1 - -
12.6 39.58 B 1/2 1 1/4 - -
12.78 40.15 C 1 1/2 - -
13 40.84 C 1/2 1 3/4 - -
13.21 41.5 D 2 41 1/2 13 1/2
13.41 42.13 D 1/2 2 1/4 - -
13.61 42.76 E 2 1/2 42 3/4 13 3/4
13.83 43.45 E 1/2 2 3/4 - -
14.05 44.14 F 3 44 14
14.15 44.45 F 1/2 3 1/8 - -
14.25 44.77 F 3/4 3 1/4 - -
14.36 45.11 G 3 3/8 45 1/4 -
14.45 45.4 G 1/4 3 1/2 - 14 1/2
14.56 45.74 G 1/2 3 5/8 - -
14.65 46.02 H 3 3/4 46 1/2 -
14.86 46.68 H 1/2 4 - 15
15.04 47.25 I 4 1/4 47 3/4 -
15.27 47.97 I 1/2 4 1/2 - 15 1/4
15.4 48.38 J 4 5/8 49 15 1/2
15.53 48.79 J 1/4 4 3/4 - -
15.7 49.32 J 1/2 5 - 15 3/4
15.8 49.64 K 5 1/8 50 -
15.9 49.95 K 1/4 5 1/4 - -
16 50.27 K 1/2 5 3/8 - -
16.1 50.58 L 5 1/2 51 3/4 16
16.3 51.21 L 1/4 5 3/4 - -
16.41 51.55 L 1/2 5 7/8 - -
16.51 51.87 M 6 52 3/4 16 1/2
16.71 52.5 M 1/2 6 1/4 - -
16.92 53.16 N 6 1/2 54 17
17.13 53.82 N 1/2 6 3/4 - -
17.35 54.51 O 7 55 1/4 17 1/4
17.45 54.82 O 1/2 7 1/4 - -
17.75 55.76 P 7 1/2 56 1/2 17 3/4
17.97 56.45 P 1/2 7 3/4 - -
18.19 57.15 Q 8 57 3/4 18
18.35 57.65 Q 1/2 8 1/4 - -
18.53 58.21 Q 3/4 8 1/2 - 18 1/2
18.61 58.47 R 8 5/8 59 -
18.69 58.72 R 1/4 8 3/4 - -
18.8 59.06 R 1/2 8 7/8 - -
18.89 59.34 R 3/4 9 - 19
19.1 60 S 9 1/8 60 1/4 -
19.22 60.38 S 1/4 9 1/4 - -
19.31 60.66 S 1/2 9 3/8 - -
19.41 60.98 S 3/4 9 1/2 - 19 1/2
19.51 61.29 T 9 5/8 61 1/2 -
19.62 61.64 T 1/4 9 3/4 - -
19.84 62.33 T 1/2 10 - 20
20.02 62.89 U 10 1/4 62 3/4 -
20.2 63.46 U 1/2 10 1/2 - 20 1/4
20.32 63.84 V 10 5/8 63 -
20.44 64.21 V 1/4 10 3/4 - -
20.68 64.97 V 1/2 11 - 20 3/4
20.76 65.22 W 11 1/8 65 -
20.85 65.5 W 1/4 11 1/4 - -
20.94 65.78 W 1/2 11 3/8 - -
21.08 66.22 W 3/4 11 1/2 - 21
21.18 66.54 X 11 5/8 66 1/4 -
21.24 66.73 X 1/4 11 3/4 - -
21.3 66.92 X 1/2 11 7/8 - -
21.49 67.51 Y 12 67 1/2 21 1/4
21.69 68.14 Y 1/2 12 1/4 - -
21.89 68.77 Z 12 1/2 68 3/4 21 3/4
22.33 70.15 Z+1 13 - 22
22.69 71.28 Z+2 - - -
23.06 72.45 Z+3 - - -

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