Delivery

For your peace of mind, our parcels are delivered in tamper-proof packaging, which are usually scanned before delivery, so we know your order has arrived safely.

As goods are shipped from our UK based warehouse, orders are guaranteed and are shipped fast!

We aim to ship orders within 24 hours of receipt (UK working days only) although bespoke orders will take longer.

Please use an address where you are most likely to be during office hours (i.e. 9am to 5pm), as your parcel may require a signature. 

Please note, as Royal Mail offer no guarantees for delivery times for Royal Mail 24 service, we strongly recommend choosing an express delivery service when your order is needed by a certain date, to avoid disappointment.
Items shipped within the U.K. are delivered using one of the following services:
                Royal Mail 24
                Royal Mail Tracked 24
                Royal Mail Next Day Special Delivery
Items shipped to international addresses are delivered by:
                Deutsche Post
                DHL Express Worldwide

 TAX & DUTIES

Prices quoted include UK VAT at the current rate.

International Customers are liable for all duties and other levies.

Jewelco London is unable to provide VAT refunds when sending items abroad.